Help center
Plain-English definitions for every billing term on this site, and how the price data itself works. Click any term for a full explanation with a worked example.
Costs & pricing basis
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Deductible
The amount you pay out of your own pocket each year before your insurance starts paying its share.
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Coinsurance
The percentage of a bill you pay after you've met your deductible — insurance covers the rest.
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Copay
A fixed dollar amount you pay for a specific type of visit or service, regardless of the bill's size.
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Out-of-pocket maximum
The most you'll pay in a year for covered care — once you hit it, your plan pays 100% of covered costs for the rest of the year.
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Gross charge (chargemaster price)
The hospital's full, undiscounted list price — pulled from its internal "chargemaster" price list. Almost no one actually pays this.
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Discounted cash price
What a hospital charges a self-pay patient who pays directly, without going through insurance — usually well below the gross charge.
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Negotiated rate
The price a specific insurance plan agreed to pay the hospital for a service — it varies by insurer, and even by plan within the same insurer.
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Case rate
A single flat fee covering an entire episode of care (e.g. a whole surgery), instead of billing each component separately.
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Per diem rate
A flat daily rate for an inpatient stay, regardless of what happens that day.
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Fee schedule
A price list that sets a specific negotiated amount for each individual billing code, rather than a flat bundle.
Insurance & claims
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Payer
The insurance company footing the bill — Aetna, UnitedHealthcare, Medicare, and so on.
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Plan
The specific product an insurer sells — e.g. "Blue Cross PPO 500" — which sets your deductible, coinsurance and negotiated rates.
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In-network vs. out-of-network
A hospital "in-network" with your plan has a pre-negotiated rate; "out-of-network" means no agreed price, and you can be billed far more.
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EOB (Explanation of Benefits)
A statement your insurer sends after a claim is processed, showing what was billed, what insurance paid, and what you owe. It is not a bill.
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Prior authorization
Approval your insurer requires before certain procedures, or it may refuse to pay even if the care is otherwise covered.
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Surprise billing
An unexpected bill from an out-of-network provider you didn't choose — e.g. an anesthesiologist at an in-network hospital. Largely restricted by the federal No Surprises Act since 2022.
Codes & billing
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DRG (Diagnosis-Related Group)
A code that classifies an inpatient hospital stay by diagnosis and treatment, used mainly by Medicare to set a single flat payment for the whole admission.
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CPT code
A 5-digit code (Current Procedural Terminology) identifying a specific medical, surgical or diagnostic service — the most common way procedures are billed.
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HCPCS code
A billing code system (Healthcare Common Procedure Coding System) that extends CPT codes to cover supplies, equipment and services CPT doesn't, like ambulance rides.
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Revenue code
A 3-4 digit code identifying which hospital department or cost center a charge came from, used alongside CPT/HCPCS codes.
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Facility fee vs. professional fee
The facility fee covers the building, staff and equipment; the professional fee is the separate bill from the doctor who treated you — two bills for one visit.
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Inpatient vs. outpatient
Inpatient means you're formally admitted and stay overnight under a doctor's order; outpatient means you're treated and released the same day — and they're billed very differently.
How it works
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Price transparency rule / machine-readable file
A federal rule (45 CFR §180) requiring every US hospital to publish a machine-readable file listing its gross charges, cash prices and every payer-negotiated rate.
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Where does this data come from?
Every price on this site is pulled directly from a hospital's own federally mandated machine-readable file, then normalized into a comparable format.
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Why do two hospitals charge such different prices?
Hospitals negotiate rates separately with each insurer, use different pricing bases (fee schedule vs. case rate vs. per diem), and set their own cash and gross prices — there's no single "market price" for most procedures.
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Why is a price missing? ("blank is never zero")
A blank price means the hospital didn't publish a rate for that combination of procedure and payer — it is never displayed as $0, because $0 would falsely suggest the service is free.
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How do I use a price when calling a hospital?
Quote the exact procedure name, CPT code, and price basis (cash vs. negotiated) you saw, and ask the hospital's billing office to confirm it applies to your situation.
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What if my actual bill doesn't match the published price?
Ask for an itemized bill, compare each line against the hospital's own published file, and flag mismatches to the hospital's billing office and, if needed, your state's insurance regulator.